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Detailed guide · revised September 2026Dossier 3 — Concierge

Concierge services in Andorra

The least visible part of what we do, and often the most useful. One point of contact who takes on daily life, for a stay of several weeks as much as for year-round residency.

from €290per month
from €180per day, visitors
0commitment
4languages

Two needs with nothing in common

Visitor concierge

For extended stays: two to four weeks, usually as a family and in summer. Villa or suite, driver, reservations, groceries, household staff, children's activities, seven-day assistance. From €180 a day. It is the format most requested by our clients from the Gulf, and it often combines with health assessments for the whole family.

Annual subscription

For residents, whether permanently present or not. It covers administrative procedures, renewal deadlines, property management and everyday logistics. From €290 a month, no commitment, with a named contact who knows your file.

What the subscription covers

  • Deadline tracking: residency renewal, insurance, vehicle inspection, declarations
  • Property management in your absence: maintenance, tradespeople, meter readings, post
  • Appointments: doctor, bank, school, administration, with accompaniment and translation if needed
  • Logistics: receiving deliveries, preparing your arrival, opening up the property
  • A named contact, reachable, who does not have to rediscover your situation at every call

Why this service exists

Andorra is a small country where much is settled in person, in Catalan, during administrative opening hours. For someone not permanently on site, or newly arrived, that represents considerable time and a great many wasted journeys. A failed procedure often costs two weeks.

The arithmetic is simple: if you spend two days a month on paperwork and administrative trips, the subscription pays for itself mechanically — before counting the delays avoided.

Which format for which situation

SituationSuitable formatOrder of magnitude
Extended family summer stayVisitor conciergefrom €180 / day
Resident present part of the yearAnnual subscriptionfrom €290 / month
Non-resident ownerSubscription + property managementon request
Recent arrival, everything to doDaily-life package then subscriptionfrom €2,400 then €290 / month
Executive travelling frequentlySubscription + travel assistanceon request

What concierge service is not

It is neither a regulated letting-management mandate, nor a legal service, nor tax advice. We coordinate, we accompany, we carry out routine procedures. Legal and tax advice is delivered by our licensed Andorran partner firm, and regulated letting management by an authorised professional.

That distinction is not a stylistic precaution: it defines what we are entitled to do. A provider promising you tax advice without being a licensed firm exposes you as much as themselves.

Combining with a stay or a health programme

Visitor concierge combines well with a health programme. An extended summer stay can include assessments for the whole family without that structuring the holiday: examinations fit into two half-days, and the rest of the time stays holiday time.

Worth knowing: the subscription is taken out with no commitment and a first trial month. That is deliberate — a service like this is judged in use, not on a brochure.

How it starts

  1. A first conversation to understand your situation and how present you really are.
  2. The list of what takes your time — the scope starts there, not from a catalogue.
  3. A proposal with scope, a named contact and a monthly rate.
  4. A trial month with no commitment, to check the service fits.
  5. Scope adjusted after the first month, in either direction.

The mistakes we see most often

Confusing concierge with letting managementThe latter is regulated and requires an authorised professional.
Expecting tax adviceIt is delivered by our licensed partner firm, not by us.
Taking the subscription too earlyIf you are not yet a resident, the relocation package fits better.
Under-scoping the serviceBetter to start broad and reduce after the first month.
A trial month

A service like this is judged in use.

Describe your situation and how present you really are. We propose a scope, a named contact and a rate, with no commitment.